No. Videos can only be played on one device at a time. You need to log out from the 1st device if you want to watch video on the 2nd device.
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August 3, 2024
Can I play video simultaneously on both devices?
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August 3, 2024
Is video card driver necessary for playing the video?
Yes. Install video card driver. Contact your computer engineer.
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August 3, 2024
Unable to get the system configuration 14200?
Restart this system. If it doesn’t work then raise query under Help & Support.
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August 3, 2024
I am not able to access the recordings on the DTH player for both the courses. When I play it, it keeps buffering.
Raise a ticket under Help & Support.
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August 3, 2024
Single to dual device access / I need access in two device / how to get access in two device / can i get access in two device?
Dual access will only be provided to working professionals upon request. Additionally, if we know in advance that the student is working, we will provide dual access but the student has to submit the Salary slip of last month as proof.
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August 3, 2024
Video is missing or could not find the video / video not uploaded?
Live class video is uploaded within 24-48 working hours. If not uploaded within such time then raise a query under help & support.
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August 3, 2024
Having problems in installation of player of content browser?
The tutorial for activating the player is provided in the admission mail If you are still facing issue, kindly elaborate by raising the ticket Link : Tutorial : Windows player Tutorial Android player Tutorial
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August 3, 2024
Where to keep the downloaded videos / Which drive should i use to keep the downloaded videos?
Make sure that you aren’t using the Content Browser under your Drive:C. If YES, then change it.
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August 3, 2024
Queries related to Content Browser?
1. Client mismatch Error https://youtu.be/ygpV6jYFIsU?t=8 2. Videoplayer does not exist https://youtu.be/ygpV6jYFIsU?t=58 3. Bad/Damaged Internet connection https://youtu.be/ygpV6jYFIsU?t=143 4. Unable to run on a Virtual Machine https://youtu.be/ygpV6jYFIsU?t=176 5. Bad File Path https://youtu.be/ygpV6jYFIsU?t=209 6. Videoplayer/ContentBrowser version too old https://youtu.be/ygpV6jYFIsU?t=271 7. External display https://youtu.be/ygpV6jYFIsU?t=323
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August 3, 2024
Having problems in installation of player of dth?
a. The tutorial for activating the player is provided in the admission mail b. If you are still facing issue, kindly elaborate by raising the ticket
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August 3, 2024
When I try to play the video, an error occurs saying- Videoplayer doesn’t exist. What to do?
There is an error in the file name of the Videoplayer. Make sure there is no ‘(1)’ or ‘(2)’ in the filename. It should be simply ‘Videoplayer.exe’.
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August 3, 2024
Encountering the following error message while sign in through DTH Player ” Registered devices don’t match…..
The student is trying to access the player on the unregistered device. Kindly use the registered device.
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August 3, 2024
‘I’ve downloaded the video lecture but it says the file is only 0% of its actual size.
Either there is a storage issue in the device or there is some error in the video uploading. Storage issue – Increase the storage or delete other files Video uploading – Delete the video and again download If not solved then raise a query under Help & support
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August 3, 2024
Not able to watch video lectures that have been downloaded from Content Browser it shows the player you are using is old?
Kindly download the latest videoplayer via link
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