13. Android App, Documents Folders not accessable?

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To resolve this issue, please follow the steps below:

  1. Close the AEI Learning App completely.
  2. Long-press the app icon on your device.
  3. Select App Info or Info.
  4. Go to Storage → Clear Data / Clear All Data.
  5. Reopen the AEI Learning App and log in again.
  6. Click on the “Go to Lectures” button.
  7. When prompted, allow access to the Documents folder.

Once these steps are completed, try accessing your lectures again.

 

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