Okay, Let’s quickly sort it out together! Before you worry, please check these steps: Device Check: Make sure you are trying to access the player on the same device you selected while filling out the course form. Onboarding First: You will get an onboarding call from our team. Still facing problems? No worries! You can raise a support ticket directly through our LMS. Just click Help & Support → Contact Us, and submit your issue. You can also watch this short video to learn how to raise a ticket.
7. Having trouble installing the Video Player?
Okay, Let’s quickly sort it out together!
Before you worry, please check these steps:
Device Check:
Make sure you are trying to access the player on the same device you selected while filling out the course form.
Onboarding First:
You will get an onboarding call from our team.
Still facing problems?
No worries! You can raise a support ticket directly through our LMS.
Just click Help & Support → Contact Us, and submit your issue.
You can also watch this short video to learn how to raise a ticket.