At Actuators Educational Institute, we are committed to ensuring a fair and transparent process for all students. This policy outlines the terms and conditions for course deferrals, cancellations, and refunds.
1. Deferral request and eligibility
● Participants may request a deferral up to two (2) times after taking admission in a particular course. Extension policy to apply.
● Deferral requests must be submitted within 30 days of the course start date / date of first extension via email to admin@actuatorseducation.com .
● The request must include a clear explanation of the reason for seeking the deferral.
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2. Programme transfer
● If the participant transfers to a subsequent course with a higher programme fee, the participant must pay the difference in fees before access is granted.
● If the subsequent course has a lower programme fee, no refund or credit will be provided for the fee difference.
● If the participant has appeared for Examination, then transfer is not allowed.
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3. Refund policy
● Actuators educational institute follows a strict no refund policy for all its programmes. No refunds will be granted under any circumstances.
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4. Substitution request
● Participants cannot substitute or transfer their enrollment to another candidate under any circumstances.
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5. Course extension policy
Deferral:
● Extension fees of ₹1,180 per term will be charged.
Not Cleared:
● If a participant does not clear an examination attempt / doesn’t appear and requests an extension, an extension fee of ₹1,180 will be applicable. No extension will be given for awaiting result.
● An extension will be granted only if the participant has:
Attempted at least 75% of the mock tests and Attended at least 75% all live lectures or viewed all recorded lectures.
