Responsibilities :

• Provide day-to-day support to clients, helping them use Verisk’s software platforms (Touchstone, Touchstone Re, Any other Verisk products).
• Respond to client questions promptly and work collaboratively with internal teams to resolve issues.
• Conduct training sessions for new clients, covering workflow design, model results interpretation, and addressing adoption challenges.
• Serve as an ambassador of Verisk, maintaining superior communication skills and attention to detail.

Requirements :

• Location: Hyderabad (with the ability to work in the office three days a week)
• Experience: Minimum of 4+ years in the catastrophe modeling industry, with a strong background in consulting and client services.
• Technical Expertise: Proficient in using Touchstone and Touchstone Re, with hands-on experience in these platforms.
• Industry Knowledge: Solid understanding of insurance and reinsurance markets.
• Analytical Skills: Strong analytical and quantitative skills, with a solid understanding of probability concepts and excellent problem-solving abilities.
• Communication Skills: Exceptional communication skills, both written and verbal, with the ability to effectively interact with clients and team members.
• Organizational Skills: Excellent time management, multitasking, team player, and organizational skills.
• Technical Skills: Proficiency in Microsoft Office, particularly Excel and SQL. Coding skills in languages such as SQL, R, and Python are highly beneficial. Knowledge of ArcGIS is desirable.